Product Design
Chargeback management tool for merchants
Call out a feature, benefit, or value of your site or product that can stand on its own.
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Research-led design that places the user at the center of your product.
I'm Terren Proctor — a Senior Product Designer with a PhD in Anthropology. I bridge deep user insight with end-to-end product design.
About Me
Selected Work
UX Research
Research strategy for a new credit card terminal
Cards are a great way to organize content in a collection—products, case studies, services, and more.
View case study →
Product Design
Merchant Application Dashboard
Add more cards to this little stack to build out a grid of whatever size and shape you need.
View case study →
PhD-trained researcher. End-to-end product designer.
I'm Terren Proctor, a Senior Product Designer at Fiserv with a background that's a little unusual for product design: I started out in archaeology. That training — in observation, interpretation, and the slow work of understanding how people make meaning — is the foundation of everything I do as a designer.
At Fiserv, I've worn both hats: three years as the organization's sole UX researcher, building a research practice from the ground up, then transitioning into end-to-end product design across two applications serving 135,000+ monthly active users. I've shipped features validated through usability testing, defined information architecture grounded in survey data, and customized design systems to close the gap between design intent and what actually gets built.
My work sits at the intersection of rigorous research and practical design — I'm comfortable in a stakeholder meeting presenting research strategy and equally comfortable in Figma building the component that ships next sprint.
Research-led design thatplaces the user at the center of your product.
I'm Terren Proctor — a Senior Product Designer with a PhD in Anthropology. I bridge deep user insight with end-to-end product design.
About Me
Selected Work
Product Design
Chargeback management tool for merchants
Call out a feature, benefit, or value of your site or product that can stand on its own.
View case study →
UX Research
Research strategy for a new credit card terminal
Cards are a great way to organize content in a collection—products, case studies, services, and more.
View case study →
Product Design
Merchant Application Dashboard
Add more cards to this little stack to build out a grid of whatever size and shape you need.
View case study →
PhD-trained researcher. End-to-end product designer.
I'm Terren Proctor, a Senior Product Designer at Fiserv with a background that's a little unusual for product design: I started out in archaeology. That training — in observation, interpretation, and the slow work of understanding how people make meaning — is the foundation of everything I do as a designer.
At Fiserv, I've worn both hats: three years as the organization's sole UX researcher, building a research practice from the ground up, then transitioning into end-to-end product design across two applications serving 135,000+ monthly active users. I've shipped features validated through usability testing, defined information architecture grounded in survey data, and customized design systems to close the gap between design intent and what actually gets built.
My work sits at the intersection of rigorous research and practical design — I'm comfortable in a stakeholder meeting presenting research strategy and equally comfortable in Figma building the component that ships next sprint.
Research-leddesign thatplaces the user at the center of your product.
I'm Terren Proctor — a Senior Product Designer with a PhD in Anthropology. I bridge deep user insight with end-to-end product design.
About me
PhD-trained researcher. End-to-end product designer.
I'm Terren Proctor, a Senior Product Designer at Fiserv with a background that's a little unusual for product design: I started out in archaeology. That training — in observation, interpretation, and the slow work of understanding how people make meaning — is the foundation of everything I do as a designer.
At Fiserv, I've worn both hats: three years as the organization's sole UX researcher, building a research practice from the ground up, then transitioning into end-to-end product design across two applications serving 135,000+ monthly active users. I've shipped features validated through usability testing, defined information architecture grounded in survey data, and customized design systems to close the gap between design intent and what actually gets built.
My work sits at the intersection of rigorous research and practical design — I'm comfortable in a stakeholder meeting presenting research strategy and equally comfortable in Figma building the component that ships next sprint.